FOR REFERRERS

URGENT APPOINTMENTS 

Dr Bindu Kunjuraman

DR BINDU KUNJURAMAN

MBBS, MS-Gen Surg, FRCS (Glasgow),FRACS, MS-Breast Surg(USYD)

Breast, Oncoplastic & General Surgeon

Providing Care when It Matters Most

Your First Visit

Our aim is to provide you with all the information needed to make informed decisions about managing your health.

Booking Your First Visit

Dr Bindu consults at 4 locations. Appointments at any of these locations can be made through any of the following options:

 

  • Phone our Central Practice Admin Rooms at 08 9581 4455
  • Email us at info@drbindu.com.au
  • Fax us at 08 9535 6185 
  • HealthLink EDI drbinduk or
  • Send an appointment request from here

 

Urgent Appointments

Advise the staff if the matter is urgent and we will endeavour to arrange an expedited appointment.


Plan With Notes

It’s easy to forget all the questions you wish to discuss once in front of the doctor. We recommend you prepare a list of questions you want to discuss.

Referral Information

An appointment can be made to see Dr Bindu prior to obtaining a referral from your General Practitioner, however you will require a valid referral at your first consulation.


Valid Referral

With a valid specialist referral, you will receive a Medicare rebate. The referral must be current and come from general practitioner or another specialist.


No Valid Referral

Without a valid referral, you will not obtain your Medicare rebate.


You can make an appointment and then arrange for your general practitioner to fax through a referral prior to your appointment date.

What to Bring To Your First Visit

Please plan your appointment appropriately or reschedule if necessary.


Prepare to arrive 15 minutes before your allocated appointment time as you will be asked to complete some paperwork.


Bring all relevant information as listed below:


Clinical

 

  • List of Current Medications,
  • List of any allergies to pharmaceuticals or other
  • Prior X Rays, MRI or CT scans
  • Copies of Pathology Reports
  • Your Medical and Family History
  • If the problem is work related, then the Workcover insurance/employer letter accepting liability

 

Identity

 

  • Referral Letter (GP, Doctor or Physio)
  • Drivers license or valid ID
  • Medicare, DVA or Pension Card
  • Private Hospital Insurance Details
  • Employer’s Letter (if Workcover) and a current claim and approval from their case manager

 

Other

 

  • Current Diet and Exercise
  • Relevant Journal or Travel Plans

 

Prepare a list of questions you want to ask your doctor about your problem or concerns. It’s easy to forget what you wanted to discuss once you are at the appointment.

During Your First Visit

You should expect to be greeted at reception upon arrival and then seen by the doctor.


Medical History 

During your first visit you and the doctor will discuss:

 

  • General health and medications,
  • Previous problems,
  • Family history, 
  • Current symptoms and related health, 
  • Previous diagnostic imaging, and
  • Risk factors, lifestyle and family history

 

Honesty is important as it provides all the information needed to assess and properly treat you.


Physical Examination

It is important to be as relaxed as possible during any examination. Try taking deep slow breaths, relax and think of something pleasant can help if the doctor needs to perform a clinical examination here.


Diagnostic Imaging

You may require more diagnostic testing to confirm the doctors diagnosis.


Ask Questions?

We want you to feel free to discuss openly any questions or voice any concerns you may have without reluctance or hesitation, as anything dealing with your health is of extreme importance.


It is important that you clearly understand your options.

Appointment Policy

Your time is valuable. We endeavour to run on schedule and your punctual attendance will assist this.


If you have provided your mobile number, our medical management system sends an appointment remider 3 working days prior to your appointment. Please respond to the reminder SMS as directed.


If we have not received your acknowledgement to the  SMS, our Practice Admin will try to contact you over phone to get your appointment confirmation. 


Late Arrivals

We do understand that circumstances may arise unexpectedly, however, late arrivals can compromise the service we are able to provide to you, and can also inconvenience other patients. 


We will do our best to accommodate late arrivals, but in some instances, appointments may need to be rescheduled.


Cancellation Policy

We do ask that you contact us and give at least 24 hours notice should you need to reschedule or cancel your booking.


After Your First Visit

Diagnosis and Recommendations

After reviewing the diagnostic results, Dr Bindu will recommend appropriate treatment.


Treatment

Where a Treatment Option is recommended you may need to understand and consider the following:

 

  • Further preoperative medical evaluations to determine suitability for the procedure,
  • Further diagnostic evaluations including pathology and imaging,
  • Potential risks and complications
  • Planning and recovery time
  • Counselling to ensure that the informed consent obtained is fully understood.

 

Be Aware of

 

  • Any infections prior to surgery, as they may delay a procedure until the infection is cleared,
  • Any tooth, gum, bladder or bowel problems to reduce complications,
  • Anti-inflammatory medications (NSAIDs) or other medications that may need to be paused,
  • Stop smoking to reduce your surgery risks and improve recovery
  • Consider losing weight (if overweight) 

 

If you have any specific concerns or fears regarding your condition or treatment we recommend contacting the practice for clarification.

Common Questions

  • Can I Bring A Friend or Family Member?

    We encourage a friend or family member accompany you on your consultation with the surgeon. If your family or friends can better understand your condition and treatment, they can also provide suitable help if and when required.

  • Can You Arrange An Interpreter?

    An interpreter can be arranged upon request, typically this is done over the online. 


    Please let us know at the time of making the appointment.

  • Non Surgical Options

    When surgery is recommended, it is often the best treatment, based on the evidence available.

    When considering surgery both you and your doctor will balance the risk of surgery against the risk of not having surgery. 

    There may be multiple other treatments available and your own circumstances may mean you prefer not to have surgery.

  • Can I Bring My Child?

    Whilst we all love children, in the interest of health and safety, children cannot accompany patients in the treatment rooms or be supervised by staff. 


    Thank you for your understanding.

  • How Long is a First Visit?

    As a guide please consider the average duration as being:

    • Initial Consultation time - 15 to 20 min
    • Follow Up Consultationtime - 10 to 15 min
  • Patient Support

    It’s not uncommon to be nervous or have questions or doubts prior to treatment.


    It is hard for your doctor to allay your fears or reassure you if you keep your thoughts to yourself.


    Dr. Bindu is compassionate and caring. We encourage you to clarify any of your concerns before you leave the clinic and Dr. Bindu will take time to explain all aspects of your treatment.

  • req-estimate_100x100
    How Much Will I Need?

    Dr. Bindu runs her practice on a No Gap Billing policy for Consultations as well as Surgeries.


    Minor procedures performed in the rooms may incur a nominal charge which equates to the value of actual consumables used (that are not covered by Medicare or Healthfunds)

  • Hospital Discharge?

    The patient is  normally discharged from the hospital in a day or two after the procedure. 


    Please refer to any specific instructions provided to you by your specialist doctor,  the  anaesthetist  and the hospital prior to your discharge from hospital. Strict adherance to post-operative instructions will help expedite your recovery time.

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